Terms & Conditions

1. Acceptance of Terms

Welcome to Lumeria Skincare – Glow Naturally. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Use of the Website

2.1 Permitted Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You may use our website to:

• Browse and view our products and services
• Place orders for products
• Create and manage your account
• Access information about our company and policies

2.2 Prohibited Activities

You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Attempt to gain unauthorized access to any part of the website or its systems
• Use automated systems (bots, scrapers) to access the website without permission
• Interfere with or disrupt the website's operation or security
• Transmit any viruses, malware, or harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest any information from the website without authorization

3. Products and Orders

3.1 Product Information

We make every effort to display product information accurately, including descriptions, images, prices, and availability. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

Product prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time.

3.2 Order Acceptance

When you place an order, you are making an offer to purchase products at the prices stated. We reserve the right to accept or reject any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Fraudulent or suspicious activity
• Inability to deliver to your address

3.3 Payment

Payment must be made at the time of order placement unless you choose Cash on Delivery (COD). We accept various payment methods as displayed during checkout. All payments are processed securely through our payment gateway partners.

4. Shipping and Delivery

Shipping terms, delivery times, and charges are provided during checkout and may vary based on your location. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

For detailed shipping information, please refer to our Returns & Refunds Policy.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lumeria Skincare – Glow Naturally or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or use any content from our website without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Lumeria Skincare – Glow Naturally and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or use
• Business interruption
• Personal injury or property damage
• Any damages arising from your use or inability to use our website or products

Our total liability for any claims arising from your use of our website or products shall not exceed the amount you paid for the products in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless Lumeria Skincare – Glow Naturally, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through our website

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Account Registration

To place orders, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts in India.

We encourage you to contact us first to resolve any disputes amicably. If a dispute cannot be resolved through direct communication, you agree to submit to binding arbitration or mediation as mutually agreed upon.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

12. Entire Agreement

These Terms, together with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and Lumeria Skincare – Glow Naturally regarding your use of our website and services, superseding any prior agreements or understandings.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: